A LETTER FROM THE OWNER

I'm Jeff Roy, and I own Primary Care Auto Repair. We've been serving Warwick since 2012, and today we run two shops: 33 Locust Ave and 2406 Post Rd.
I want to tell you how I think about the people who work here, because it's the reason this shop works.
My philosophy is simple: hire good people and bring them up. I take great pride in treating my employees like family. If someone ever moves on, I know they'll leave in a far better place than when they joined us.
That's why we pay for your ASE tests when you pass, give you free ongoing training, and give you a clear path to move up. You should be growing every year you're here.
I'm big on equipping my people to succeed. That's why we have a Hofmann 7-Series alignment, Snap-on Zeus and Topdon scan tools, a lift in every bay, brand-new A/C equipment, and shop-owned specialty tools for you to use.
The labor guide is just that: a guide, not a bible. It's built around a technician working on a brand-new car. Here in New England, we deal with rust, rot and cars older than what the dealership is working on. So every job pays a 20% bump over book. And if you're coming from a dealer, you know warranty work never pays what it should. Here, you get paid 100% on warranty.
We don't believe in working weekends. Weekends are for your friends and your family.
No. But it's the best culture I've ever seen, and as the owner, I insist on it. We respect our technicians, we don't babysit them, and we really enjoy working together.
Don't take my word for it. Come tour the shop, talk one-on-one with any of my techs, and shadow someone for a day. If it's a fit, we'll make joining as easy as possible.
Jeff Roy
Owner, Primary Care Auto Repair